Ordering is Secure on History of Family Search.
The History of Family site encrypts your information when transfering it from your computer to ours using the Secure Sockets Layer protocol (SSL) with a Thawt Secure Certificate encryption key. Therefore any information that you send, names, addresses, credit card, etc. cannot be intercepted by a third party.

Once we have your information, it resides on a secure server that is behind a firewall and can only be accessed by us. We believe that your information is private and confidential and will not make it available to anyone.

Why don't I see the "lock" on my browser when I am ordering?

This site uses frames. When only one frame is encrypted (specifically the ordering forms) and the other frames are not (e.g. the menu on the left) some browsers will not show the LOCK in the locked position. To verify that the page you are viewing is encrypted:

In Netscape: When viewing the selected order form, right click in the order form frame, and select "View Frame Info". The information should display that the page is encrypted and display the certificate information.

In Internet Explorer: When viewing the selected order form (e.g. Census Order Form), right click in the order form frame, and select "Properties." The connection information should state SSL and the encryption level of your browser. The certificate button is located in the bottom right of the properties page and will display the Thawte certificate information.

If you have any questions or concerns, please feel free to contact us .